PRK98 Privacy Policy

01 Who We Are

PRK98 is an online entertainment platform offering casino games, slot games, live casino, and sports betting services. The platform is accessible via the website at prk98.app and through the PRK98 mobile app, which is available as a direct Android download.

When this Privacy Policy refers to "PRK98", "we", "us", or "our", it refers to the platform and the team responsible for operating it. This policy applies to all registered players and to anyone who visits the PRK98 website, whether or not they create an account.

By using PRK98 — including browsing the website, registering an account, making a deposit, or using the app — you confirm that you have read this Privacy Policy and understand how your data is handled.

02 Data We Collect

PRK98 collects personal data in several ways depending on how you interact with the platform. The categories of data we collect are set out below.

We do not collect data beyond what is necessary for the purposes listed in this policy. If we need additional information — for example, during an enhanced identity check — we will explain why that data is being requested before you provide it.

03 How We Use Your Data

The personal data we collect is used for specific, legitimate purposes connected to running the PRK98 platform. We do not use your data for purposes beyond what is set out here.

• Account management: Creating and maintaining your player account, verifying your identity, and keeping your account secure.
• Payment processing: Processing deposits and withdrawals in PKR through JazzCash, Easypaisa, Raast, bank transfer, cards, and other supported mobile wallets.
• Platform operations: Delivering games, processing bets, calculating results, and maintaining a stable platform experience across the website and app.
• Fraud prevention: Detecting and preventing fraudulent activity, multiple account creation, bonus abuse, and other violations of the Terms and Conditions.
• Customer support: Responding to queries, resolving disputes, and maintaining records of support interactions.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling behaviour, and applying limits or exclusions where appropriate.
• Platform improvement: Analysing aggregate usage data to improve game selection, payment flows, and the overall player experience.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, and security alerts. We do not send unsolicited promotional messages without your consent.

04 Payment Data

All financial transactions on PRK98 are conducted in PKR. When you make a deposit or request a withdrawal, the relevant payment details — such as your JazzCash mobile number, Easypaisa account reference, Raast ID, or bank account number — are processed to complete that transaction.

• PRK98 does not store full card numbers or full banking credentials on its own servers. Payment processing is handled through secure, encrypted channels.
• Transaction records — including amounts, dates, and payment method references — are retained for the period necessary to comply with financial record-keeping requirements and to resolve any transaction disputes.
• Withdrawal requests are matched against the identity data on your account to confirm that funds are being sent to the account holder. This is a security measure, not an unnecessary collection of extra data.
• If a withdrawal is made to a JazzCash or Easypaisa wallet, only the account reference linked to your registered identity is used. Payments to unverified third-party accounts are not permitted.

05 Cookies & Tracking

PRK98 uses cookies and similar tracking technologies to keep the platform working properly and to understand how players use the site. Cookies are small text files stored on your device when you visit the website or use the app.

• Essential cookies: Required for the platform to function. These handle your login session, keep your account secure, and ensure pages load correctly. You cannot opt out of these without stopping use of the platform.
• Functional cookies: Remember your preferences such as language settings and display options so you do not have to reset them on every visit.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where sessions start and end, and what devices are used. This data is aggregated and does not identify individual users.
• Security cookies: Help detect and block fraudulent login attempts, bot activity, and unusual account behaviour.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using PRK98, but some functional features may not work as expected. Note that clearing cookies will log you out of any active session.

06 Data Sharing

PRK98 does not sell your personal data. We do not share it with advertising networks, data brokers, or third parties for marketing purposes. Data is shared only in the specific circumstances listed below.

• Payment processors: Your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa, Raast, or a bank — solely to process the transaction you initiated.
• Identity verification providers: Where enhanced identity checks are required, your identity documents may be processed by a third-party verification service. These providers are bound by strict data handling agreements.
• Game providers: The casino and slot game providers whose content appears on PRK98 may receive anonymised session data needed to deliver and audit game outcomes. They do not receive your identity or payment information.
• Fraud and security services: Aggregated or anonymised data may be shared with fraud detection services to identify suspicious activity patterns across the platform.
• Legal requirements: If required by applicable law or in response to a valid legal process, PRK98 may disclose data to the relevant authority. We will only do so to the extent required and will not volunteer data beyond what is requested.

All third parties who handle data on behalf of PRK98 are required to process it only for the specific purpose for which it was shared and to maintain appropriate security standards.

07 Data Retention

PRK98 retains your personal data for as long as your account is active and for a reasonable period after account closure to fulfil the purposes described in this policy. Specific retention periods vary by data type.

• Account and identity data is retained for the duration of your account and for a period after closure to support any dispute resolution or legal obligations that may arise.
• Transaction records including deposit and withdrawal history in PKR are retained for the period required to maintain financial records and resolve any payment disputes.
• Game and betting records are kept for a reasonable period to allow for the review of any disputed game or bet outcome.
• Support communications are retained while your account is active and for a limited period after closure in case follow-up is needed.
• Technical and device data such as IP logs is retained for a limited period for security and fraud detection purposes.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to your identity.

08 Your Rights

As a PRK98 player, you have rights over your personal data. These are not just formalities — they are practical controls you can exercise by contacting PRK98 support.

• Access: You can request a summary of the personal data PRK98 holds about you.
• Correction: If any of your personal data is inaccurate or out of date, you can request that it be corrected. Some corrections — such as a name change — may require supporting documentation.
• Deletion: You can request deletion of your personal data. Note that where data is required to fulfil legal or financial obligations, it cannot be deleted until the relevant retention period has passed.
• Restriction: You can ask PRK98 to limit how your data is processed in specific circumstances — for example, while a correction request is being reviewed.
• Objection: You can object to your data being used for certain purposes, such as analytics, without affecting your ability to use the core platform.
• Portability: You can request a copy of the data you have provided to PRK98 in a commonly used format.

09 Security Measures

PRK98 takes data security seriously. The platform uses a combination of technical and organisational measures to protect your personal data from unauthorised access, accidental loss, and misuse.

• All data transmitted between your device and the PRK98 platform is encrypted using industry-standard TLS protocols.
• Account passwords are stored in hashed form. PRK98 staff cannot view your password and will never ask for it.
• Access to player data internally is restricted to personnel who need it to perform their role. All internal access is logged.
• The platform uses automated systems to detect unusual login activity, including logins from unrecognised devices or locations, and will alert you if something looks out of place.
• Regular security reviews are conducted to identify and address potential vulnerabilities in the platform.

While PRK98 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. Players are also responsible for keeping their own login credentials safe. Do not share your PRK98 password with anyone, and use a password that is not reused across other services.

10 Children's Privacy

PRK98 is strictly an adult platform. Registration is only permitted for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If PRK98 becomes aware that a user under 18 has registered an account or provided personal data, that account will be closed immediately, all associated data will be deleted, and any funds held in that account will be handled in accordance with the PRK98 Terms and Conditions regarding underage use.

If you believe a minor has registered on PRK98, please contact support immediately so the situation can be addressed without delay.

11 Policy Updates

PRK98 may update this Privacy Policy from time to time to reflect changes in how the platform operates or to keep up with evolving standards. When material changes are made, the updated policy will be published on this page with a revised date at the top.

We recommend checking this page periodically. If you continue to use PRK98 after an update has been posted, this constitutes your acceptance of the revised policy. If you disagree with the changes, you may contact support to close your account and arrange return of any eligible balance.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, the PRK98 support team is available 24 hours a day, seven days a week.

You can reach the team directly through the support chat on the platform. All privacy-related requests are handled by the same team and you will receive a response without unnecessary delay.